Suffolk Rape Crisis is able to provide online counselling through a secure, confidential online counselling room for those who are unable to access the face to face service or who feel this would be more appropriate for them.
How will this work?
You will refer into our service as normal and then we will book you in for an online initial meeting. After the Initial Meeting you will be put on the waiting list for online counselling. The counselling provided is just the same as our face to face service. The referral process and waiting list are exactly the same as the face to face service.
Can I have online counselling if I am already on your waiting list?
Yes, if you are already on our waiting list and feel that online counselling may be better for you due to location; disability or for any other reason just call the office and have a chat with a member of SRC staff who will be able to advise you and add you to the online waiting list
Do I need any special equipment or software?
You will need an internet enabled device (i.e. a mobile phone; laptop or tablet) and a good internet connection. When your appointment is booked you will get an e-mail with a link to the counselling room, at your appointment time you click the link and you will be connected with your counsellor.
Will any of my sessions be saved?
No, the system is safe and secure and nothing is recorded or saved, either by the website or SRC!
If you have any questions about our online counselling service or any other services please get in touch!