Client feedback is so important to us, if you would like to contact us to give us feedback on the service you have received please click here.
If you have any complaints about our service, our complaints procedure can be downloaded here
What do our Client’s say about us?
“I felt very comfortable & Safe which is not easy, She was very caring & understanding but also focused and to the point.”
“[The] support was the best it could have been”
“I never felt judged and was never made to feel bad about myself”
“The fact that the counselling sessions were free meant that I could realistically justify to myself the idea of having counselling – I had previously dismissed it as an option countless times because I knew I could never afford it.
“I valued the support. I achieved my goal. I’m happy in myself for the first time since I was 14. I know what it’s like to be me. I’m forever grateful.”
“Re-evaluated all areas of my life and how I view myself. I am no longer of no value down trodden but value myself highly.”
“Therapy was the last support I needed in order to make closure”
“Having coping strategies to help with my emotions has been a huge help and change for me. It has helped me be able to start actually living my life.
What Improvements would you like to see?
“It would be better if you had your own building in Bury, for some people a shared building can be scary – especially for their first appointments”
“Continued support after counselling has finished!”
“Do more activities”
“I don’t like waiting outside when it is dark. I have felt vulnerable walking back to my car after my sessions.”